PLENTURE PRIVACY POLICY
Last Updated: September 1, 2026
This Privacy Policy explains how Mikhail Stafeev, an individual operating under the brand Plenture (“Plenture,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects personal information when customers, providers, and visitors use getplenture.com, related web pages, Plenture mobile applications, browser-based request and chat features, and related services (collectively, the “Platform”).
1. Information We Collect
Depending on how you use the Platform, we may collect information you provide directly, including your name, email address, telephone number, service address, request details, descriptions, photographs, measurements, messages, reviews, ratings, availability information, profile information, and other content you choose to submit.
We may also receive technical and usage information such as browser or device information, IP address, cookies or similar identifiers, session information, authentication information, app and browser activity, and diagnostic or security information.
2. How We Use Information
We use information to operate and provide the Platform; maintain and secure requests, conversations, profiles, and accounts; connect customers with providers; support estimates, scheduling, communications, reviews, and marketplace features; provide support; prevent fraud and abuse; diagnose technical problems; improve the Platform; comply with legal obligations; and enforce applicable terms and policies.
3. Customer and Provider Sharing
Information may be shared between a customer and the provider associated with a request when reasonably necessary to facilitate requested services. This can include contact information, service location, request details, photographs, messages, scheduling information, and other information submitted for the request.
4. Service Providers and Third Parties
Plenture may use third-party providers for infrastructure, hosting, authentication, maps and geocoding, communications, analytics, payment processing, security, application distribution, and other Platform functions.
5. Payments
If payment functionality is enabled, payment information may be processed by a third-party payment processor. Plenture may receive transaction information needed to provide the Platform, support a transaction, maintain records, or address disputes without necessarily receiving full payment-card credentials.
6. Communications
We may use contact information for transactional communications about requests, conversations, account activity, security, service changes, and other operational matters.
7. Cookies and Similar Technologies
The Platform may use cookies, browser storage, secure tokens, or similar technologies to maintain sessions, preserve browser-originated requests or conversations, remember preferences, support security, measure usage, and provide Platform functionality.
8. Information Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, including operating the Platform, maintaining business and transaction records, protecting security, resolving disputes, enforcing agreements, and complying with legal obligations.
9. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No online system, transmission method, or storage technology can guarantee absolute security.
10. Your Choices and Rights
Depending on where you live and applicable law, you may have rights concerning access, correction, deletion, portability, restriction, objection, or other treatment of personal information.
11. California Privacy Requests
California residents may have privacy rights under applicable California law depending on the circumstances and scope of the law. Requests or questions concerning personal information may be submitted to support@getplenture.com.
12. Children
The Platform is intended for adults and is not directed to children under 13.
13. International Use
If you use the Platform from outside the United States, information may be processed in the United States or other locations where Plenture or its service providers operate, subject to applicable law.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
15. Contact
Privacy questions and requests may be sent to support@getplenture.com. Legal notices concerning the Platform may be sent to legal@getplenture.com.